Privacy Policy
Your privacy matters to us. This policy explains how NeuronFocusAI collects, uses, and protects your personal information when you use our financial analysis platform.
Effective Date: January 15, 2025 | Last Updated: March 10, 2025
Information We Collect
When you interact with our financial analysis platform, we collect several types of information to provide you with personalized insights and maintain our educational services.
Personal Information
We collect information you provide directly, including your name, email address, phone number, and company details when you register for our programs or request consultations. This also includes your financial background information when you complete our assessment forms.
Usage Data
Our platform automatically collects data about how you use our services, including pages visited, time spent on different sections, and interaction patterns with our financial analysis tools. We also track your progress through our educational modules and assessment results.
Technical Information
We collect technical data such as your IP address, browser type, device information, and cookies to ensure proper functionality of our platform and to provide security measures that protect both you and our systems.
How We Use Your Information
Your information helps us deliver quality financial education and analysis services while maintaining the highest standards of data protection under South Korean privacy laws.
- Provide personalized financial analysis and educational content tailored to your learning objectives
- Process enrollments for our industry-focused training programs and workshops
- Send important updates about program schedules, market insights, and educational resources
- Improve our platform functionality based on user feedback and usage patterns
- Maintain security and prevent unauthorized access to our systems
- Comply with legal obligations and regulatory requirements in South Korea
- Provide customer support and respond to your inquiries
We never use your personal information for automated decision-making that could significantly impact your financial opportunities or educational progress without human oversight.
Information Sharing and Disclosure
We understand that your financial education journey requires trust. Here's exactly when and how we might share your information:
Educational Partners
When you enroll in specialized programs, we may share relevant information with certified instructors and industry professionals who contribute to your learning experience. These partners are bound by strict confidentiality agreements.
Service Providers
We work with trusted technology providers for platform hosting, email communications, and payment processing. These companies only access information necessary for their specific services and are contractually obligated to protect your data.
Legal Requirements
We may disclose information when required by South Korean law, court orders, or regulatory authorities. We'll notify you of such requests unless prohibited by law.
Your Rights and Choices
Under South Korean data protection laws, you have significant control over your personal information. We've made it straightforward to exercise these rights.
Access Your Data
Request a complete copy of all personal information we hold about you, including how it's being used.
Correct Information
Update any incorrect or outdated information in your profile at any time through your account settings.
Delete Your Account
Request complete deletion of your account and associated data, though some information may be retained for legal compliance.
Limit Processing
Restrict how we use your information while maintaining access to essential educational services.
Data Portability
Export your data in a structured format to transfer to another educational platform if desired.
Withdraw Consent
Opt out of marketing communications or withdraw consent for data processing where applicable.
To exercise any of these rights, simply contact our privacy team at help@neuronfocusai.com. We respond to all requests within 72 hours and resolve most issues within two weeks.
Data Security Measures
Protecting your financial and educational data is our top priority. We employ multiple layers of security that meet international standards.
Technical Safeguards
All data transmission uses TLS encryption, and sensitive information is stored using AES-256 encryption. Our servers are hosted in secure facilities with 24/7 monitoring and regular security audits.
Access Controls
Employee access to your data is strictly limited based on job requirements. All team members undergo security training and sign confidentiality agreements. We maintain detailed logs of all data access.
Regular Assessments
We conduct quarterly security reviews and annual third-party audits to identify and address potential vulnerabilities. Our incident response team can quickly address any security concerns.
Data Retention and Deletion
We keep your information only as long as necessary to provide our educational services and meet legal obligations.
- Active account information: Maintained while your account remains active and for 2 years after last login
- Educational progress records: Kept for 5 years to provide continued access to certificates and achievements
- Financial transaction records: Retained for 7 years as required by South Korean commercial law
- Marketing preferences: Deleted immediately upon unsubscribing from communications
- Support communications: Archived for 3 years to improve service quality and resolve future issues
When you request account deletion, we begin the process within 48 hours. Most personal data is removed within 30 days, though some information may be retained longer for legal compliance or legitimate business purposes.
International Data Transfers
While our primary operations are based in South Korea, some of our technology partners operate globally. When we transfer data internationally, we ensure adequate protection measures are in place.
Transfer Safeguards
All international transfers use approved mechanisms such as adequacy decisions or standard contractual clauses. We work only with partners who demonstrate equivalent levels of data protection.
Your Control
If you prefer that your data remain within South Korea, please contact us to discuss alternative arrangements. We can often accommodate these requests while maintaining full access to our educational services.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and provide personalized content.
Essential Cookies
These cookies are necessary for basic platform functionality, including maintaining your login session and remembering your preferences. You cannot opt out of these cookies while using our services.
Analytics Cookies
We use analytics cookies to understand how you interact with our educational content, which helps us improve course materials and platform usability. You can disable these cookies in your browser settings.
Marketing Cookies
These cookies help us provide relevant educational content recommendations and program suggestions. They're only activated with your explicit consent and can be disabled at any time.
Updates to This Policy
As our services evolve and privacy regulations develop, we may need to update this policy. We're committed to keeping you informed about any changes that might affect how we handle your information.
We'll notify you of significant changes at least 30 days before they take effect through email and prominent notices on our platform. For minor clarifications or technical updates, we'll update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically, especially before enrolling in new programs or updating your account information. Your continued use of our services after policy updates indicates acceptance of the revised terms.
Questions About Your Privacy?
Our privacy team is here to help with any questions or concerns about how we handle your personal information.
Email: help@neuronfocusai.com
Phone: +82-55-270-7900
Address: 553-4 Yongbong-dong, 3rd & 4th Floor
Buk-gu, Gwangju, South Korea
Response Time: We respond to all privacy inquiries within 72 hours